Frequently Asked Questions

Everything you need to know about your Chatham shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is Chatham's return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, Chatham is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and partner only with factories that adhere to fair labor standards.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.

How should I care for my Chatham garments?

To maintain the quality of your apparel, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of each garment.